Does OneTrust honour “Reject” on Shopify?
Having a OneTrust banner isn’t enough to be compliant: it must actually BLOCK trackers until the visitor accepts. Here’s how to check.
What is OneTrust?
OneTrust is one of the most widely used consent management platforms in the world. On Shopify, it shows the banner and is meant to block non-essential trackers until the visitor accepts.
The key point: a banner must block, not just show up
Many stores install OneTrust, show a nice banner… yet trackers still fire before (or despite) rejection. In that case the banner is decorative: it gives a false sense of compliance. A correct setup must prevent non-essential scripts from loading until the visitor says “yes”.
Does your OneTrust banner honour rejection?
Our free scanner goes beyond a simple check: it clicks “Reject” on your banner, then measures whether trackers keep running despite the refusal. In ~30 seconds you know whether your banner actually does its job.
Test my banner for freeHow to fix it
The fix is to wire blocking correctly (Consent Mode, script categorisation, or conditional triggering) so nothing non-essential loads before consent. We’re building the Shopify compliance assistant that checks this continuously and helps you fix it.
We can help you fix it
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Independent information page, not affiliated with Shopify or the vendors mentioned. Not legal advice.